How we protect your trading data and respect your privacy. Written in plain English by traders who understand security matters.
We don't store your actual trading positions, account balances, or personal trading strategies. We only analyze chart patterns you request.
All data is encrypted in transit and at rest. We use the same security standards as major financial institutions.
We never sell your data to third parties. Our business model is education subscriptions, not data monetization.
We collect anonymous usage statistics to improve our service. No personal identification or trading behavior tracking.
What we collect: Chart patterns, indicator values, and timeframes you request explanations for.
Why we need it: To provide accurate, context-aware explanations of market conditions.
How long we keep it: Anonymized patterns are kept for 30 days to improve our AI models. No personal identifiers attached.
What we collect: Email address, subscription status, and preference settings.
Why we need it: To manage your account, process payments, and provide customer support.
How long we keep it: Until you delete your account or 2 years after your last login.
What we collect: Browser version, extension version, error logs, and performance metrics.
Why we need it: To troubleshoot issues and ensure compatibility across platforms.
How long we keep it: Error logs are kept for 90 days. Anonymous performance data is kept indefinitely.
No access to your brokerage accounts, balances, or positions.
No income data, net worth, or personal financial details.
We don't store or analyze your trading methods or strategies.
No surveillance of your browsing habits outside our service.
All data transmission uses TLS 1.3 encryption. Stored data is encrypted using AES-256 encryption with keys managed through AWS KMS.
Our servers are hosted on AWS with SOC 2 Type II compliance. Regular security audits and penetration testing by third-party firms.
Only essential team members have access to user data. All access is logged and monitored. Two-factor authentication required for all admin accounts.
Chart analysis data is automatically deleted after 30 days. User accounts inactive for 2+ years are automatically purged.
Request a complete copy of all data we have about you. We'll provide it in a readable format within 30 days.
Request Data ExportUpdate any incorrect information in your account. Most changes can be made directly in your account settings.
Update Account InfoPermanently delete your account and all associated data. This action cannot be undone.
Request DeletionStop specific data processing activities. You can opt out of analytics while still using the service.
Manage PreferencesData shared: Email, billing information for subscription management.
Purpose: Secure payment processing and subscription billing.
Their policy: stripe.com/privacy
Data shared: Anonymous usage patterns and performance metrics.
Purpose: Understanding how users interact with our service to improve it.
Their policy: policies.google.com/privacy
Data shared: All application data (encrypted) for hosting and processing.
Purpose: Reliable, secure cloud infrastructure for our services.
Their policy: aws.amazon.com/privacy
We comply with GDPR requirements. You have additional rights including data portability and the right to be forgotten. Our legal basis for processing is legitimate interest (improving our educational service) and contract performance (providing paid features).
California residents have additional privacy rights under CCPA. You can request information about data sales (we don't sell data) and opt out of certain processing activities.
We respect local privacy laws and provide the same level of protection to all users regardless of location. Data may be processed in the US but remains subject to this privacy policy.
We'll notify you of any material changes to this privacy policy at least 30 days before they take effect. Notifications will be sent via:
You can always find the most current version of this policy at indic8.com/privacy
Questions about privacy? We're here to help. Our team includes someone with formal privacy training who can address technical questions.