Clear rules written by traders for traders. No confusing legal jargon - just straightforward terms about using our educational service.
Our service provides educational content about technical analysis. We never give specific trading advice or recommend individual trades.
You're responsible for your trading decisions. We help you understand markets, but all trades are your choice and your risk.
Cancel anytime. No long-term contracts. Clear pricing with no hidden fees. Refunds available within 30 days of signup.
Be respectful to other traders in our community. No spam, no illegal activity, no financial advice that could harm others.
Trading involves substantial risk of loss. Past performance doesn't guarantee future results. Our educational content helps you understand markets, but every trading decision and its consequences are entirely your responsibility. Never trade with money you can't afford to lose.
Subscriptions are billed monthly or annually in advance. We use Stripe for secure payment processing. You can update your payment method anytime in your account settings.
Subscriptions auto-renew unless you cancel. We'll email you before renewal with the option to cancel. No surprise charges - you're always in control.
Cancel anytime in your account settings or by emailing support. Cancellation takes effect at the end of your current billing period. You keep access until then.
Full refund within 30 days of your first subscription payment if you're not satisfied. After 30 days, we'll consider refunds on a case-by-case basis for exceptional circumstances.
We may adjust pricing occasionally. Current subscribers keep their rate for 6 months after any price increase. We'll notify you at least 30 days before any changes affect your account.
Everything we create - the AI models, educational content, software, and design - belongs to Indic8. You can use it for your personal learning but not redistribute, modify, or commercialize it.
Questions you ask our AI, feedback you provide, and content you share in our community remain yours. By sharing, you give us permission to use it to improve our service (anonymized when possible).
We respect intellectual property rights. If you believe we're using your copyrighted material improperly, contact us at legal@indic8.com with details.
We strive for 99.9% uptime but occasionally need maintenance windows. We'll notify users of planned downtime via email and in-app notifications.
Sometimes things break. When they do, we'll work quickly to fix them and communicate progress transparently. Extended outages may result in service credit extensions.
Our browser extension works on Chrome, Firefox, and Edge. We test on major operating systems but can't guarantee compatibility with every configuration.
Trading financial markets involves substantial risk of loss. Our educational content may help you understand markets better, but we cannot and do not guarantee any trading outcomes.
If we are found liable for any damages, they're limited to the amount you've paid us in the past 12 months. This protects both of us from unreasonable claims while ensuring we're accountable for our service.
Cancel your subscription or delete your account whenever you want. We'll be sad to see you go, but no hard feelings. Your data will be deleted according to our privacy policy.
We may suspend or terminate accounts for:
If we ever shut down Indic8 (hope not!), we'll give at least 90 days notice and help you export any personal data. Pro-rated refunds for unused subscription time.
Most issues can be resolved quickly through our support team. Email support@indic8.com or use our live chat.
If support doesn't resolve your issue, escalate to legal@indic8.com with detailed information about the problem.
For disputes we can't resolve directly, we use binding arbitration through the American Arbitration Association. Faster and cheaper than courts for everyone.
These terms are governed by California law. Any court proceedings (if arbitration isn't applicable) will be in San Francisco, CA.
We may update these terms occasionally as our service evolves or legal requirements change. Here's how we handle updates:
Clarifications, typo fixes, or administrative updates. We'll post the new version and note changes in our changelog.
Anything that affects your rights or obligations. We'll email you at least 30 days before changes take effect with a summary of what's changing and why.
Continued use after changes means you accept the new terms. If you don't agree with changes, you can cancel your account before they take effect.
Questions about these terms? We're here to help explain anything that's unclear.
Trading involves substantial risk. Never risk more than you can afford to lose. Our service is educational only - not financial advice.